Privacy policy
# Privacy Policy
**Effective October 19, 2026**
ALI SERHAT LLC operates llevernest ("llevernest," "we," "us," or "our"). This Privacy Policy explains our handling of personal information when you browse https://llevernest.shop, place an order, communicate with us, or use another feature of the online store (collectively, the "Services").
ALI SERHAT LLC is the controller responsible for the processing described here. Shopify and other service providers can be independent controllers for activities whose purposes and methods they determine themselves.
## Information Collected
### Information Provided Directly
Depending on how you use the Services, we may collect:
- name, email address, telephone number, shipping address, and billing address;
- product selections, purchase amount, order status, payment confirmation, shipment, return, and refund details;
- sign-in credentials and saved settings if customer accounts are available;
- customer-service messages, reviews, images, survey replies, and other material you submit; and
- newsletter preferences, consent history, and privacy or advertising selections.
Payment credentials are entered through the provider shown at checkout. We generally receive the outcome and limited payment details rather than full card credentials.
### Information Produced Automatically
We and providers supporting the Services may collect IP address, browser and device characteristics, operating system, device identifiers, referral information, approximate location based on IP, viewed pages, cart events, checkout interactions, and activity dates and times. Cookies, pixels, tags, and similar technology may be involved.
### Information Received From Other Companies
Sources may include Shopify, payment and fraud-prevention providers, fulfillment centers, warehouses, carriers, analytics or advertising vendors, social platforms, and other companies that support store functions.
## Reasons for Using Information
We may process personal information to:
- verify payment, accept and fulfill purchases, deliver products, send transactional messages, and manage cancellations, returns, replacements, and refunds;
- create and administer customer accounts and chosen preferences;
- answer inquiries and resolve complaints or product issues;
- prevent, detect, and investigate fraud, security events, abuse, and unlawful conduct;
- analyze performance and improve products, store navigation, and service quality;
- provide marketing where permitted and respect unsubscribe choices;
- personalize content or advertising when allowed and consistent with user choices;
- comply with accounting, tax, consumer, and regulatory obligations; and
- enforce agreements and establish, exercise, or defend legal claims.
When UK data protection law applies, the legal basis may be performance of a contract or pre-contract steps requested by you, compliance with a legal obligation, consent, or our legitimate interest in operating and securing the business, preventing fraud, supporting customers, and improving the Services. We balance legitimate interests against individual rights. Consent may be withdrawn for future processing at any time.
## Cookies and Preference Controls
Essential technologies support security, fraud controls, checkout, carts, and settings requested by the visitor. Optional technologies can support analytics, personalization, or advertising, depending on our configuration, visitor location, and consent choice.
Manage available choices through the cookie banner or privacy controls displayed by llevernest. Browser controls can also remove or block cookies, although essential functions may stop working. Marketing messages include an unsubscribe mechanism. Choices may need to be repeated on a different browser or device or after cookies are cleared.
## Disclosures
We may disclose relevant personal information to:
- Shopify for ecommerce hosting, checkout, infrastructure, and related services;
- payment processors, banks, card networks, and fraud-screening providers;
- warehouses, fulfillment companies, shipping carriers, and delivery services;
- vendors providing cloud, security, email, support, analytics, marketing, or other operational tools;
- lawyers, accountants, auditors, insurers, and professional advisers;
- regulators, law enforcement, courts, or other parties when disclosure is required or permitted for compliance, safety, rights protection, or claims; and
- a potential or completed buyer, investor, lender, or successor involved in a merger, financing, restructuring, sale, or transfer, subject to suitable safeguards.
We do not exchange personal information for money. Some U.S. state laws may nevertheless treat cookie-based advertising or analytics disclosure as a "sale," "sharing," or targeted advertising. Where applicable, use the store's cookie banner or data-sharing opt-out control, or email us. We process recognized browser opt-out signals such as Global Privacy Control when the law requires it and our configuration supports it.
## Shopify
Shopify hosts llevernest and processes data to supply and improve its commerce services. Processing can occur in the United States, Canada, or other countries. Shopify publishes information about its own practices at https://www.shopify.com/legal/privacy. Payment options, applications, and external providers may have separate privacy notices.
## Retention
We keep personal information only as long as reasonably necessary for the relevant purpose. Factors include the customer relationship, order completion, support, returns and warranties, fraud prevention, limitation periods, and tax, accounting, or consumer record requirements. Information no longer needed is deleted, anonymized, or securely restricted pending deletion.
## International Transfers
Our providers can process information outside the country in which it was collected. Privacy rules in those countries may differ. Where required, we rely on an approved transfer safeguard, such as an adequacy regulation or decision, recognized contractual clauses, or another lawful mechanism.
## Security
We apply reasonable administrative, technical, and organizational measures designed for the nature of the information and associated risk. No storage or internet-transmission system is completely secure. Keep account credentials private and report suspected unauthorized access or transactions.
## Your Privacy Rights
Subject to applicable law, verification, and lawful exceptions, you may have a right to:
- know whether information is processed and obtain access or a copy;
- correct inaccurate or incomplete information;
- request deletion;
- receive eligible information in a portable form;
- object to or restrict certain processing;
- withdraw consent for future processing;
- opt out of qualifying sale, sharing, targeted advertising, or profiling;
- limit specified uses of sensitive personal information; and
- appeal the denial of a request where an applicable state statute provides an appeal.
Submit a request or appeal by emailing sevornha365@outlook.com. Identify the right involved and provide enough detail for us to find the relevant record. We may request reasonable verification to protect customer information. An authorized agent may act where permitted, subject to evidence of authority and any lawful direct verification.
We do not unlawfully discriminate against anyone for exercising a privacy right. UK residents can also complain to the Information Commissioner's Office at https://ico.org.uk. We encourage you to contact us first so we can attempt to address the matter.
## U.S. State Notice
During the preceding 12 months, we may have collected identifiers and contact information, customer records, commercial and transaction information, internet or electronic activity, approximate IP-based location, and shopping-preference inferences. Information comes from customers, devices, and the provider sources described above. We use and disclose those categories for the purposes stated in this policy.
We do not knowingly process sensitive personal information to infer characteristics. We do not knowingly sell or share personal information of consumers under 16. State-law rights and disclosures apply only where the relevant law covers ALI SERHAT LLC, the consumer, and the processing.
## Children
The Services are not directed to children under 13, and we do not knowingly collect personal information directly from them. A parent or guardian who believes a child submitted information should contact us so we can investigate and delete it as required. Minors without legal capacity should use the Services only with parent or guardian involvement.
## External Links
Independent websites reached through links control their own privacy and security practices. Review their notices before providing information. llevernest is not responsible for the conduct of an independent operator.
## Policy Updates
We may amend this policy to reflect changes to the Services, technology, business practices, or legal duties. The current version and effective date will be posted here. We will provide any additional notice or obtain consent when legally required.
## Contact Us About Privacy
**ALI SERHAT LLC, doing business as llevernest**
Email: sevornha365@outlook.com
Website: https://llevernest.shop
Business address: 502 OBSIDIAN DR, GILLETTE, WY 82716, United States
Legal representative: ALI SERHAT OZ